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Whether you are launching a new business or redeveloping an established institution's website, the company you choose decides how your organisation looks online, how easily people find you on Google and how simply customers can contact or buy from you. Here are ten questions to ask before you sign.
Screenshots are not enough. Visit live websites the company has built, open them on your phone and check that they load quickly and work smoothly. Ask for examples similar to your project in size and purpose. You can browse our portfolio of live client websites to see what we mean.
Find out who will design, build and manage your website, and who your day-to-day contact will be. A clear point of contact and regular updates make projects run smoothly.
Most people in Ghana browse on their phones, often over mobile data. Your website must be responsive, light and fast. Ask how the company optimises images and code, and test their previous work on a phone.
You should be able to change text, images, news and products without calling a developer every time. Ask which content management system they use and whether training is included at handover.
A beautiful website that nobody finds will not grow your business. Check that the build includes SEO foundations: unique page titles and descriptions, a logical heading structure, structured data, a sitemap, fast loading and mobile-friendly design.
If you sell products, take bookings or accept donations, make sure the company can integrate Mobile Money and card payments through a trusted payment gateway.
Your domain name should be registered in your organisation's name, and you should have administrator access to your website and hosting. This protects you if you ever change providers.
Websites need regular updates, backups and security monitoring. Ask what support is available after launch and how quickly problems are handled.
Ask for a written proposal that lists pages, features, content, revisions, hosting and renewal costs, so there are no surprises later.
Testimonials and references from real clients tell you how a company communicates, meets deadlines and supports its work after launch.
“The cheapest website is rarely the least expensive: a site that is slow, insecure or hard to update costs you customers every day.”
We have built and maintained websites for organisations ranging from Ghana EXIM Bank and Opportunities for Youth to growing brands, charities and ministries, with clients in Ghana, Germany and the United States. Learn more about our web development services in Ghana or request a proposal.